Taking care of customers is very important for each company regardless of the products and services that they are using, according to Mr. Manoj from Paidboom.
Read this great interview and learn more about this exciting story.
What are the beginnings of Paidboom? How did it all started?
Paidboom started in 2017 with the aim to offer web design services to small business owners and hosting services. We wanted ourselves to be positioned as a pillar on which they could fully rely without having to worry about their website going down. Small business owners have a difficult time finding developers who work on a definitive budget and offer an array of services at once. This was our eureka moment, and we jumped on it right away to start providing the best solutions to all SMEs.
We began by focusing exclusively on web hosting services, providing optimized hosting services for small business owners at extremely affordable costs, as well as the best hosting technical support they could find. Not only are we able to help business owners in finding cost-effective hosting services, but we also offer performance-focused web hosting.
What were the challenges that you were facing at the beginning? How did you overcome them? What was the best thing you learned from these challenges?
Every business has its up and down stories, challenges that they have to deal with. This is the same with us at Paidboom. The Biggest mistake till now which I would say we did initially, was relying on one service provider for all our needs. However, we quickly got it corrected, but that did teach us a lesson not to keep all the eggs in one basket.
I would suggest the same to all the people reading this about the same.
What are the main products and services that Paidboom is offering on the market?
Paidboom has always prioritized performance, reliability, and security, which led us to move all users completely from traditional servers to modern cloud servers.
Our main focus at Paidboom is on providing the best solution to small business owners that they could find for their website needs. Such as shared cloud hosting services, Managed WordPress hosting, which include the best hosting technical support and are hosted on high-speed cloud servers.
Our primary goal is to help business owners. We are currently working on our drag-and-drop website builder, which will be available in the coming months and will be a game-changer for small business owners. This would allow them to spend little to nothing on launching a fast-loading website online without having to worry about hiring an expensive developer, web hosting, security, managing their website software updates, or website speed optimization.
Can you tell us a bit more about the WordPress services that you are offering?
Our WordPress hosting services are unique in the market. We never intended to become just another WordPress hosting provider. If you look at the hosting market, you will notice that the majority of hosting providers are offering shared hosting as WordPress hosting, which I believe is misleading the market and will have an impact on the actual performance-focused hosting provider for WordPress.
We wanted to change the way most providers did this, so we introduced WordPress hosting that is entirely focused on performance and speed, powered by NGINX-FastCGI caching. Not to mention that the resources assigned to the plan will remain with the customer package and will not be shared with any other customers hosted and managed by us. It is a dedicated Virtual Server and We don’t host any other customer websites with the same server that is assigned to one customer.
This would allow customers to use the full resources of their hosting package while focusing on their business and avoiding all web hosting scaling requirements. Our managed hosting provides unrivaled performance, quality, and reliability, as well as 24X7 dedicated staff support.
There are many companies that are introducing Bitcoin as a payment service. Is this something that Paidboom is considering doing in the near future?
For now, we don't have any plans but we surely can't say how the future upholds.
Can you tell us a bit more about what are the markets that you are currently present in? What are the plans for expanding to new markets?
We have been supporting and helping Business Owners in India for a few years now, and we consider ourselves extremely fortunate to be able to assist these businesses in growing.
We started with humble beginnings. Entering any new market is not as simple as it sounds. There are various factors that need to be considered when expanding into new markets. We will surely try to enter various markets in the Western Part of the world, and we already have started gaining some traction in the USA and other parts, but it will surely take some more time to establish ourselves as a player in those markets.
What are the 5 top things that Paidboom’s are different from the competition?
Considering the customer's experience with us, we let them judge what we do and how we are better than the competition. We differentiate ourselves from the competition by providing free migration, optimized cloud hosting, superior support, server reliability, and security. Many of our customers who choose Paidboom come from a bad experience with a competing host, and now they almost feel at home with us. We make every effort to provide the best support possible based on our experience, and we ensure that every customer interacts with a human only. We always value our human interaction with our clients. Our friendly approach has helped a lot of our customers.
What are the new technologies and trends that are going to be introduced in the hosting industry in the next 12 months?
Being Flexible helps us a lot in adapting to business depending on the use of technologies that change with you. Cloud hosting is the future that will overtake traditional servers. The majority of hosting providers will begin to migrate from traditional servers to modern cloud hosting, which provides higher availability, faster speeds, and all that a typical business needs to remain competitive. We can also expect the majority of providers to begin providing better security to websites by default, as well as managed hosting services that serve as an extended team for many businesses.
Where do you see Paidboom in the next 10 years?
When it comes to business, Time is always of the utmost importance, and changing oneself with the changing Time and trend is very important to be afloat in business always. We surely see a lot of things happening in our company till then like additions of new talent. We might even expand to the game of becoming our own Server Datacenter as we would surely want to have quality assurance on an end to end basis and that's how you can always make sure that your customers will get only the best of the best.
We do have our short term goals for the next 2-3 years mapped out such as:
- Fully Managed hosting that helps business owners in eliminating the need of hiring sysadmins to manage their server, security and troubleshooting.
- A more user-friendly Control Panel that can replace cPanel to make it easier for our customers to manage their websites.
- A website builder (which is already in the works) that will allow anyone to create lightning-fast websites with a variety of ready-made templates, because creating a business site that loads fast has never been easier. Our page builder's USP is the website speed. By default we will be using Litespeed caching, Lazy loading images, iframes and third-party scripts based on user interaction. There are a lot of more features that we are currently working on.
What advice would you give to a customer about picking the right hosting company?
When searching for the best hosting plan, you will indeed be overwhelmed with countless “Best hosting providers”. It is not always absolutely essential to find the best web hosting provider on the market but rather, it's about finding the right web hosting for your needs. The first thing that you should consider is performance and server reliability, as well as the ability to rely on hosting provider support if something goes wrong.