FastComet WordPress Hosting: Reviews By Customers & Web Hosting Experts

WordPress offers you the capability to build and manage your website and make it as complete as possible. So, choosing the best Word Press hosting is essential for your online business. Still, trying to find the right one can be a bit challenging.

FastComet is one of the few privately-owned, independent global web hosting companies nowadays. It was established in 2013 and provided web hosting services to personal and small business website owners, operating in 11 data centers worldwide.

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When choosing a WordPress hosting provider, you should consider and compare a few, including the reliability, ease of use, and customer support the host provides. For instance, a good WordPress hosting provider will offer plans that include one-click WordPress installs or have the software pre-installed for you, tools for optimizing speed and performance. Also, your host should provide a team of experts that will always be available to tend to your needs and answer your questions and concerns, as well as be ready to assist you at any time and solve any problems you encounter 24/7 through multiple channels, including phone, email and online chat. The migration or transfer of WordPress-specific packages from another provider should be easy. And creating and accessing your site should be simple.

Considering you might not have the time to go over each and every provider on the market today, I will take a bit of work off your hands. Today, I am here to respond to all these questions regarding FastComet WordPress services. Are these worth the buy or not?

Getting Started with FastComet WordPress Hosting Plans

FastComet offers Managed WordPress hosting plans. If you want to see the plans, click on the Start Now tap, after which you will see the following screen.

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FastComet offers three types of managed WordPress hosting plans: FastCloud, FastCloud Plus, and FatCloud Extra.

Whit each plan, you will get cloud-based, WordPress-specific hosting, a free domain name, and an easy one-click WordPress installation. With the plans, you also get all the necessary features for your site, such as cPanel and Softaculous, daily and weekly backups, and free Cloudflare CDN so that you can cache your site and serve it from a location that’s closest to your users. Other included features are SSL encryption, BitNinja server security, free website transfer, unlimited FTP accounts, unlimited databases, unlimited sub-domains, multiple PHP versions, SSD (solid-state drives), 24/7 Human support, and 45 Days Money Back guarantee.

Note; SSDs are faster than HDD drives and can increase the performance of your WordPress site by up to 300%.

Each plan also offers you a website Starter Kit with included free app installations and updates, free Drag and Drop site builder, unlimited email accounts, and 350+ free templates.

Now, onto the differences!

The FastCloud plan offers 15GB SSD space, the FastCloud Plus plan offers 25GB SSD space, and the FastCloud Extra plan offers 35GB SSD space.

With the FastCloud Plus plan, you can make not only one but multiple websites, and this plan also offers additional features. It offers: 2x CPU and RAM, three free website transfers, free private DNS, free Comodo Positive SSL, unlimited addon domains, 1-click restore manager, and free dynamic SSL seal.

The FastCloud Extra plan offers the same features as the FastCloud Plus plan, with the addition of RocektBooster features such as 3x more CPU and RAM, varnish cache and WAF, APC and OPcode cache, 30 daily backups, 3x fewer clients per server, LiteSpeed LSAPI, and Memcached.

You have three options: you can purchase a monthly plan, a two-year plan, or a plan for three years.

Note: This is very convenient because you don’t have to commit to a plan for a long time if it turns out not to be the right one for you.

When you decide which plan suits you the best and which plan you want to purchase, click on the Get Started tab. I decided to go with the FastCloud plan.

After choosing your plan, the next step is to register a new domain or use a domain if you already own one.

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Once you choose your domain, you will need to fill in your account information.

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Note: If you are an existing customer, you can also choose that option. You won’t have to write your personal information again, only your email and password with that option. 

Here, it would be best if you filled in your first name, last name, email, password, country, State/ Region, Zip Code, city, address, phone, and company (optional).

When you scroll down on the page, you will see the product information and the hosting service that you are purchasing, the data center location that is nearest to you (you can also change it and choose from the list which one you want), the period of your purchase and the hosting price.

Going on, you will also see an offer of extra features that you can purchase together with your plan. You are offered a Search Engine Submission, Search Engine Optimization (SEO) Audit, and Google SiteMap.

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Following this, you need to fill in your preferred method of payment. You can choose to pay with a credit card or PayPal. Then, when you choose your payment method, you should fill in your payment information.

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If you are paying by credit card, you should fill in your credit card number, expiry date, and CVV.

After filling in all the information needed, you can see your total amount and complete your order.

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Once you complete your order, FastComet will send you an email with your receipt. Your account is set up, and now you can start building your site!

Setting Things Up at FastComet WordPress Hosting

When you enter your account, the first thing you will see in the following screen.

screenshot of FastComet wordpress hosting

FastComet will offer to give you a tour of the Client Area to help you get started. And, if you want to start building your site, FastComet will give you some options to choose whether you want to explore the getting started tutorial, create a new website, or migrate an already existing one.

If you create a new site, you will get a few options to choose from. You can start a small website, portfolio, or blog, start an online store or choose to do a DIY project.

When you open your account, the first thing you will see is the Home screen. On the left side of the screen, you have more tabs that give you access to Products, Domains,   Billing, Support, Observes, and Orders.

screenshot of FastComet WordPress hosting

Furthermore, on the home screen, you can see any new promotions that FastComet offers that you might want to purchase, as well as your account information. You can submit a ticket, register a domain, pay bills and edit details. You have an overview of the support tickets, invoices, domains, and orders, and you can also see your active purchases.

screenshot of FastComet WordPress hosting

 

If you click on the Products tab, you will be able to see your purchased products, orders, renew any products, and view addons if you purchased any.

If you click on the Domain tab, you can access your domains. You can also register a new domain, renew, or transfer a domain you already own.

screenshot of FastComet WordPress hosting

Next is the Billing section. Here you will be able to see your invoices, add funds, make a mass payment, and manage your credit card.

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Following is the Support section, where you can see any tickets you’ve submitted, tutorials, you have access to the knowledge base, and you can submit a ticket.

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The following section is the Observe section. In this section, you can observe the information for the service you’ve purchased.

screenshot of FastComet WordPress hosting

The last section is the Order section. This section gives you access to browse through more products and services that FastComet offers, and if you find these options useful, you can purchase them. You will find offers on Shared hosting, VPS, Dedicated Servers, Licenses, Product Addons, Domain Renewals, Register Domain, Transfer Domain, and view your cart.

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Now, if you want to proceed and create your site, you should go to your products and click on Access SiteBuilder.

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Next, you will see the following screen, and here you should click on “create a new site.”

screenshot of FastComet WordPress hosting

Now, you’ve accessed FastComet’s website builder, where you can choose a theme for your website, enter site details like site name, domain, email, and start editing your website.

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When you get started building your website, the first thing you need to do is choose a theme. You can choose from various categories such as business, e-commerce, photography, portfolio, health, travel, real estate, software, entertainment, blog, personal, event, music, consulting, education, and many more.

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Next, you need to fill in your site details, and these details will pre-fill the information for your website.

You can fill in your contact details, site address, admin email, site title, description, and site language. Then you can fill in your contact information, email address, phone, address, Facebook, Twitter, or other social media platforms.

Note: All site details are optional and can be edited later. 

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And then, you can proceed with the install.

screenshot of FastComet WordPress hosting

Now, your setup is complete, and you can return to Sites. You will see the following screen.

screenshot of FastComet WordPress hosting

In this section, you can see all your sites, add new sites, and clone the existing ones. You can also view, edit, clone, back up, or delete the site.

You can also access your cPanel, edit settings, backup and restore, and help and support.

And that’s it!

Performance, Speed and Uptime

FastComet offers performance that will exceed your expectations. The company is committed to providing optimal availability for its cloud infrastructure and your website applications. They provide 24/7 human monitoring for excellent performance and uptime.

Their approach with proactive monitoring will prevent 99% of the most common web hosting issues and ensure excellent performance and uninterrupted uptime for your website. FastComet’s dedicated DevOps team will be ready to handle any technical or infrastructural issues before they begin to affect your website accessibility and performance. FastComet also offers SSD-OnlyCloud with up to 300% faster access to your files and databases.

Next, FastComet offers 99.9% uptime with a 100% transparency guarantee. They are 100% committed to maintaining above the average industry uptime of 99.9% not only for their network but your website, email, and core services.

Note: Your host should guarantee at least 99.9% website uptime (the standard industry uptime), and pages should load quickly on all browsers. 

In addition, FastComet guarantees that they will be 100% transparent, so you will always be informed about any issue that may affect your seamless hosting experience. The provider guarantees that their network will be available 100% of the time in a given month, with the exclusion of scheduled or emergency maintenance. In any other case, they will apply a 10% credit of your monthly fee for each hour of network downtime, up to 100% of your monthly fee for the affected service.

The thing is, FastComet provides managed services to maximize network performance and uptime. The company does monitor your website, meaning they will check the accessibility and status of all the host servers every 60 seconds from 7 independent locations on four continents. They monitor the network and general website accessibility and all complementary services such as Mail, FTP, My SQL, and many more. And so, they will know that your website is not just up and running but globally accessible by your visitors from all over the world. If there are any issues, an automated attempt to recover the service will be made in just a few seconds, and a report is submitted to their 24/7 technical support team for review.

At last, FastCloud includes an out-of-the-box WordPress speed optimization with an extra layer of performance enhancement available with the RocketBooster WordPressOptimization based on Varnish Cache wall with SSL supportandLiteSpeed LSPHP Technology.

Level of Support at FastComet WordPress

Having technical support to assist you is essential. The process of making your website may appear to be easy, but if something goes wrong, you will have to depend on the customer support provided by your hosting provider. You need a great hosting provider that will provide excellent technical support to take care of your website.

FastComet offers free 24/7 premium technical support. They offer full support for your services, websites, and apps. The provider will handle application installations, site optimization, configurations, custom software setups and deployments, website transfers, and much more.

Better yet, Every FastComet service is fully managed so that you will get a complete setup and optimized hosting environment formed for the needs of your project at no extra cost and 24/7 multi-level expert technical support.

So I decided to test out their customer support through live chat. Before contacting customer support, you need to fill in your name, email, phone number, choose a department, and message.

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And when I sent my request, I was immediately connected with an agent from the support team. I received an answer at the exact moment without a doubt, and the agent offered their assistance.

FastComet’s refund policy states that you have a 45-day money-back guarantee. Since I fit the requirements for a refund, I wanted to check if they would give me my money back.

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After the agent asked me why I wanted to cancel my account, the agent gave me instructions on how to cancel my account and said their billing team would assist me further and contact me via email.

screenshot of FastComet WordPress hosting support

The support agent communicating with me replied very quickly to my messages. The next day, the agent sent a support ticket to my account regarding the cancellation and the refund.

screenshot of FastComet WordPress hosting refund

They asked me to specify my cancellation request, whether I experienced any technical issues and if I needed further assistance from the support team. After explaining my decision, they asked me to confirm that all of the needed backups are downloaded from the cPanel because once discontinued, I will no longer have access to obtain them. After confirming everything with them, the agent canceled my plan and initiated a refund. At last, the agent informed me that I could expect the funds back in my bank account within the next three business days.

screenshot of FastComet WordPress hosting support

So I can confirm that FastComet’s expert customer support agent team is accommodating and keen to help, polite, friendly, and fast. They are extremely helpful, dedicated to helping their customers, and offer many solutions for their issues.

Security and Backups

FastComet has the FastCloud infrastructure to ensure your backups are intact, usable, and kept secure. They provide free backups of your data, ensuring that your essential data is safe and secure. With their backup system, you can restore files, databases, email accounts, or even your SSL and DNS zone.

Most hosting companies will charge you extra for backup, and backup restore services. Instead, FastComet will give you full, unrestricted access to your daily and weekly backups through their web-based 1-click restore manager. In addition, their 24/7 technical support is always ready to help you if you need any help restoring your website.

Furthermore, FastComet’s servers learn from every attack and notify each other of any existing malicious activities. It is a global defense network that counteracts net attacks, exploits malicious traffic, spam, DNS and HTTP/S DDoS attacks, and other threats protecting your website while improving its performance. FastComet checks the accessibility and status of all servers they host every 60 seconds from 7 independent locations on four continents. In addition to the network and general website accessibility, FastComet monitors all complimentary services such as Mail, FTP, MySQL, and others.

Protection against DDoS attacks is essential because otherwise, it can result in your website performance degradation or even downtime. Therefore, FastComet partnered with the leading managed CDN and DNS service provider Cloudflare, which provides ultra-fast CDN and secures DNS built-in service available and free on all hosting plans. Your website speed and security will improve by enabling Cloudflare DNS and DDoS protection by accessing your hosting control panel. Cloudflare will also significantly boost your site’s loading speed.

FastComet provides additional protection with its Two-Factor authentication support for Google Authenticator, LastPass, and Authy. It offers single-click restoration compliance with data privacy laws, separate storage per shared hosting server, and no additional expenses added to the hosting costs.

WordPress can be installed on a multitude of platforms. And wherever you choose to host with FastComet, their network guarantees high performance, low latency, and reliability your applications require. FastComet’s public network provides connectivity to the general internet. Their out-of-band private network will connect your servers, and their storage area network (SAN) will provide secure transport to scalable blocks to rage volumes.

If the data on your website is unencrypted, it will represent an easy target for cyber-attacks, and it can result in stolen accounts or payment details of your clients. For that reason, FastComet offers SSL certificates, which means that every information passing through your website will be encrypted with a 2048-bit RSA key, completely unbreakable for cyber attacks. The SSL certificate acts as an additional layer of security for the data passing through your website. The certificate will offer complex encryption for the sensitive data on your website. Such data is considered the login details, payment information, and others. With more than 99% of browser recognition and full mobile device support, SSL certificates make it impossible for MITM attacks to harm sensitive data passing through your website. All of their plans come with a free one. And also, the certificate covers sub-domains. In addition, you can buy more costly certificates.

FastCome’s in-house Mod Security Web Application Firewall validates the visitor’s request against a wide-rage of known application-level exploits. With various plugins and extensions, Open Source applications such as WordPress, Magento, and Open Carter quire constant updates and maintenance. With their Application Firewall, your website is safe even if you miss the release date of the new patch.

FastComet will provide daily reports with detailed statistics and optimization tips to help you improve your website performance. Based on the daily reports and statistics, FastComet’s support team will evaluate the performance of your hosting account and will proactively contact you if they detect any performance bottlenecks.

FastComet will keep your account safe from abuse cases or sudden account suspensions. With Observer Monitoring, you can reduce cost, remove performance bottlenecks, and maintain your hosting account easily. And if you come across any issue, their expert WordPress support team will give you a call and help you resolve it instead of simply suspending your account. While FastComet will take good care of your security, you still need to take certain security precautions, such as a strong password.

Specific Features of FastComet WordPress Hosting

FastComet offers excellent, quality features. There are some specific features and also a large number of free and premium extra services to help you boost your website traffic and make your experience easier than FastComet offers, and they are the following:

  • Free App Installation and One-Click Installer for Over 250 Open Source Apps
  • Free Responsive Templates for Joomla, Magento, OpenCart, and More
  • Extensive Free Text and Video Tutorials Made by Experts
  • cPanel, Backups, Or a CDN For Free (Not All Three at Once)
  • Mobile-Friendly Client Area (100% Responsive Design)
  • Free Domain Migrations
  • Daily and Weekly Backups
  • Free Personal SSL Encryption On All Plans
  • Out-Of-The-Box WordPress Optimization
  • The Latest and Fastest PHP/MySQL Version
  • SSD-Only Cloud With Guaranteed CPU And HTTP/2
  • Observer Resource Monitoring
  • Free Application Upgrades
  • Free Virus Scan and Malware Protection
  • Free Applications Firewall
  • FastGuard WordPress Security

Pros and Cons of FastComet WordPress Hosting

Pros:

  • Excellent speed and security
  • Free SSL certificate and domain
  • 1-click WordPress Installs
  • Free automated WordPress migration
  • 99.9% uptime guarantee
  • Free daily and weekly backups
  • Reliable hosting accompanied with excellent 24/7 customer support
  • 30-day money-back guarantee

Cons:

  • Renewal fees are higher

Summary

FastComet is honest, quick, and quality. They make a perfect balance between price and provisions and offer a great set of features at a decent cost. FastComet stands out for its flat renewal rate policy, which means that you will get the price you signed up for no matter what. FastComet’s SSD servers are reliable and fast, providing the speediest loading time. And you get a pretty well-rounded package for a reasonable price, great features, and quick hardware. Their customers’ polite responses to negative reviews make them seem pretty transparent, which is always a bonus. Using FastComet, you can register a domain for free. In addition, they offer second-level domains, new extensions, and country codes.

FastComet’s benefits outweigh their cons and we can agree that they are great. After all, they have proven themselves one of the best out there.

FAQ

Can I transfer my existing domain to FastComet?

Yes, you can. When you register a domain name, you can decide whether you want to choose your existing one or if you want to switch to a domain that will suit your requirements better. FastComet’s technical support team will move your existing cPanel hosting account to a new account. The transferring process that FastComet offers is a straightforward one, which will ensure that your domain is transferred as quickly and effortlessly as possible.

Because your registered domain name has to meet some requirements, FastComet provides a step-by-step domain transfer tutorial giving you access to all the information you will need to make the process as easy for you as it can be. And if you are not using cPanel with your current host, FastComet will transfer up to three sites and databases for free (depending on the hosting plan you select).

Does FastComet WordPress offer free website migrations?

Yes, the transfer process of your domain name when using the FastComet WordPress hosting service is entirely free of charge. In addition to the free domain transfer, you will get a year of free domain name renewal. Also, you can have everything centralized and manage your domain and hosting services from one place. What is beneficial about their free transfer service is that it requires zero downtime to your sites.

How often does FastComet update the WordPress core?

WordPress is regularly updated, and FastComet also regularly adds various security patches (several times each year). It is always a good idea to use the last available release of WordPress because it would be the most secure version of it, with various new features.

How do I update WordPress with FastComet?

The updates will be seen in your WordPress dashboard, and they will be pretty easy to be done. You can activate them with one click and take five or 10-minute stops. If you click on the refresh (update) icon or go to the dashboard and update and then click on the “Install Now,” you will see the confirmation screen that welcomes you to the latest version of WordPress after the installation is complete.

Although it should take only seconds, keep in mind that your site will be in maintenance mode while the update is loading. When making changes to your site, it will be best to perform tests on your site in a staging or development environment rather than on your live site. This way, you will not risk potentially breaking your front and back-end.

Is core writing knowledge needed to use FastComet WordPress?

No, it is not! There is no need for CSS or PHP knowledge when operating the CMS. Various feature-rich plugins and themes will help you make your website appealing without any difficulties.

How many WordPress installations can I have on one FastComet account?

On one FastComet account, you can have as many WordPress installations as you need.